XDAG Wallet / Contact

Contact XDAG Wallet

Support

Use this page to reach the XDAG Wallet team for support, security reports or questions about installation, backups and node configuration.

Response priority: security & access issues Language: English

Send a message

Please provide enough details so we can understand your case. Do not include your seed phrase or private keys in this form.

For bugs, include: XDAG Wallet version, OS, what you expected, what actually happened and any visible error messages.
Direct contacts
Use the form or contact one of the mailboxes below. Email is preferred for anything that may require follow-up.
Support
support@xdagwallet.io
  • Installation and basic usage questions.
  • Issues with balance display or transactions.
  • Documentation feedback.
Security
support@xdagwallet.io
Security-sensitive
  • Potential vulnerabilities in the wallet or node code.
  • Suspicious activity related to official builds.
  • Responsible disclosure reports.
Before you write
Checking these points often helps resolve issues faster, especially for sync and connectivity problems.
  • Are you on the latest XDAG Wallet version?
  • Is your internet connection stable?
  • Have you checked the documentation on installation and nodes?
  • Have you tried restarting the wallet or device?
Meta information
Response window Varies by load
Priority Security & funds access
Language English
Availability Weekdays
Please do not send your seed phrase or private keys in any message.